F.A.Q
General Questions
Q: How far are you from town centre?
A: We are 3km’s from CBD. We hire bicycles for a nominal fee and its a very pleasant ride into town though a rural setting.
Q: How long does it take to get to you from Melbourne?
A: It takes about 2.5 hours.
Q: Are you close to the lake?
A: We are a 2 minute drive to Lake Bullen Merri.
Q: Do you have a pool?
A: No, but we are minutes from Lake Bullen Merri’s fabulous swimming area’s.
Q: Is Lakes and Craters Holiday Park suitable for families?
A: Yes, we pride ourselves on a quiet, safe and friendly environment. We have a modern playground and large wide open spaces.
Q: Are pets allowed?
A: Yes, at managements discretion. however health regulations do not allow pets in cabins.
Q: Is smoking allowed?
A: Not in cabins or other covered areas and children’s play areas.
Q: Are there barbecue facilities?
A: There are free stainless steel barbecues in the Park and also in the Botanic Gardens right next door!.
Q: What shops are in Camperdown?
A: We have IGA, Woolworths, and Foodworks supermarkets, and a selection of butcher, baker and chemist shops. There many other stores selling clothing, jewellery, books, giftware and other goods.
Accommodation
Q: Do you supply bedding?
A: All cabins have bedding provided to the master bedroom, including towels, bath mats and soap. Extra bedding can be hired if required.
Q: Do the cabins have TV?
A: Yes, all have flat screen TV’s.
Q: Can I park my car at the cabin?
A: Every cabin has a car parking spot next to it.
Q: Are the cabins airconditioned?
A: All cabins have split system reverse cycle air conditioners.
Q: Is smoking allowed in the cabins?
A: No. Although smoking is permitted on Cabin decks.
Dining
Q: Do you have a restaurant?
A: No but there are many fine eateries in Camperdown including quality hotels, bakeries and restaurants.
Arrival and Departure
Q: What time is check in?
A: Check in is from 2pm.
Q: Check out is 10.00am?
A: Check-out from your Cabin is 10am, 11am for Powered Sites.
Q: Do you have late checkouts?
A: Yes, for a small fee and on request.
Q: What if I arrive after reception is closed?
A: There is an after hours intercom at Reception. Arrangements will be made.
Q: When do I pay?
A: Payment or a 1st nights deposit is expected on booking.
